Regulations of the Service Drzewamodelarstwo.pl store


Drzewamodelarstwo.pl is an online shop, which is owned by Robert Benasiewicz established under the name Dziewiec Robert Benasiewicz in Bielsko-Biala, ul. Lagodna 13/4, entered into CEIDIG. NIP 9372299885th Regulations define the terms of transactions concluded in the store drzewamodelarstwo.pl.

Drzewamodelarstwo.pl is an online store through which registered users and visitors can purchase articles accesorries. Due to the fact that the items are handmade craft, all photos posted on the shop should be regarded as illustrative.

Order is made by selecting the appropriate article, the quantity and click the "buy".

The prices are given in PLN or the equivalent in EUR according to the exchange rate of the National Bank of Poland

After confirming the selection, the Buyer is transferred to the page a way of payment and contact information.

After the order buyer receives confirmation of order, with its individual number, via e-mail.

Orders are realized within 30 working days from the payment registration on our bank account. In case of a large number of orders, this time may be extended and the approximate time of order fulfillment is visible on the home page of the online store. In each case the buyer is informed about order realization date. Confirmation of completion of registration and payment orders are shipped separately, by e-mail.

Purchased items are sent to the buyer through the regular post.

Receipt is included to each order.

If the buyer wants to receive an invoice, please provide the tax identification number in purchase form.

In the case of payment missing within 20 calendar days,  the order is removed from the system and the Buyer is informed.

Purchaser - a consumer who has contracted at a distance, may withdraw from it without giving reasons, making a statement in writing within fourteen days from the date of delivery. To comply with this deadline, you must send a statement before its expiry. If you make use of this right buyer - the consumer is required to send orders delivered in the same state, and the Seller returns to the bank account of the Buyer - Consumer charge for returned orders.

Where it is found that the delivered goods is incompatible with the order, the Buyer shall be entitled to replacement or a new one receiving.

Based on Article. 32 (4) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, your data are processed only for contact purposes and will not be available to any entities than those authorized under the law. The data will only be processed until the goal for which it has been collected has been met. The administrator of personal data provided by you by means of the contact form is Firma Dziewięć Robert Benasiewicz with its registered office in Bielsko-Biała, ul. Łagodna 13/4. By sending information using the contact form, you consent to the processing of your personal data such as: name, surname, company name, e-mail address and telephone number. You have the right to inspect your personal data, rectify them, delete or limit processing. You have the right to object to the processing. If someone breaches the security of your personal data, you have the right to submit a complaint to the President of the Office for Personal Data Protection.